Refund Policy

This policy explains how Liberty Peptides Lab handles refund requests, order issues, cancellations, and product-related concerns.

Order Cancellations

If you need to cancel an order, contact Liberty Peptides Lab as soon as possible. Cancellation requests cannot always be accommodated once an order has entered processing or shipment.

Refund Requests

Refund requests are reviewed individually. When contacting us, provide your order number and a clear description of the reason for the request so that we can properly review the matter.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, contact us promptly with your order details and supporting information. We will review the issue and provide instructions for the next step where applicable.

Non-Returnable Research Materials

Due to the nature of laboratory research materials, certain products may not be eligible for return or refund after shipment. Eligibility is determined according to the circumstances of the order and the applicable policy.

Approved Refunds

When a refund is approved, the applicable amount will be returned using the original payment method where possible. Processing times may vary depending on the payment provider.

Contact Us

For questions about an order or refund request, contact Liberty Peptides Lab and include your order number and relevant details.

Need Help With an Order?

Our contact page provides the appropriate way to reach Liberty Peptides Lab regarding orders and general inquiries.

Contact Us